OPERATOR RELATED we do not bind you for any operator and we do not have tie-ups with any operator. Your download, installation, use of the platform or use is also bound by the operator's terms and conditions.
Access to the Platform, Accuracy and security
We try to make the platform available during restaurant hours.
We do not represent that the platform will be compatible with all the hardware and software that you can use.
We will not be liable for damages of viruses or other code affecting any device software, data or other property as a result of your download, installation, use or use.
We will not be liable for third party functions as well.
We do not commit for that the information available on the platform is accurate or reliable. We reserve the right of we can deactivate and activate someone form platform by our own wishes.
If you choose to use the platform, it will be your responsibility to do not share your application details or password to other. If we found that type of issue then "speedy" have the right to deactivate.
You agree and grant permission to Speedy to receive promotional SMS and e-mails from Speedy. In case you wish to opt out of receiving promotional SMS or email please send a mail to firstname.lastname@example.org
Before using the Speedy platform you need to acknowledge that All the registration information you submit is true, valid and accurate. You will not use your profile or email address to be used by others, and you are fully responsible for all content published or displayed through your account.
You will not submit, post, upload, and distribute any incorrect documents. Do not use our platform for defamed, abusive, harassing, abusive, threatening or transmitted. No one can use porn, documents, or encourage or encourage any illegal activity on the platform of Speedy.
You will not use any services provided by the Platform for commercial purposes of any kind.
Speedy - Use of the Website and Apps (Android and iOS)
You agree, undertake and confirm that your use of Platform shall be strictly governed by the following binding principles:
Do not use another person identity.
Do not encourage harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, slanderous, criminally activity.
Promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libellous.
You have to provide all information time to time. You shall be responsible for providing information relating to the products or services proposed to be sold by you. In this connection, you undertake that all such information shall be accurate in all respects.
We reserve the right to monitor the materials posted on the platform, we have the right to delete or edit any content. You are responsible for contacting the post that you post on the platform. You hereby represent and warrant that you have all necessary rights and all material that you provide and have all information in it and that such content will not violate any proprietary rights of third parties or any abusive, Torture or otherwise will not be included.
It is possible that other users including hackers may post or convey offensive or obscene materials on the Platform and that you may be involuntarily exposed to such offensive and obscene materials.
You cannot do any scan and test if you tie up with any platform. You cannot break the rule of protection of a platform. You cannot trace any network which is joint with the platform. You do not have any right to have information from a user and customers. Please carefully select the type of information that you publicly disclose or share with others on the Platform.
You cannot talk in a negative manner or bad manner about us and about our brand name speedy. And you cannot attach our brand name [speedy] with any work which can harm our dignity. And you agree with this talk that you will not take any wrong step against our brand (speedy).
You cannot use any device and software to attempt to interfere with proper working on the platform, any transaction on the platform. You cannot pretend to be someone other. And you cannot use anyone other's identity.
Terms of service
You acknowledge that we are not responsible for following
Services provided by the Restaurant or the goods not limited to serve food orders according to your needs and requirements. Restaurant services or goods are not conforming to your expectations or losses being reached. Availability or unavailability of some items on the menu
Details and price list of menus available on the application is based on updated information by the restaurant. We are not responsible for this.
You will work to provide adequate guidelines, information and authorization to accept delivery. Due to any failure in accepting delivery, due to your failure to provide reasonable instructions due to failure to distribute within a reasonable time, or authorization, such goods will be distributed to you and in this case all Risks and responsibilities will go to you and you will not be entitled to any returns for the same. In this regard, our decision will be final and binding.
ACCOUNT REGISTRATION OR USE OF THE PLATFORM
Based on the personal information you provided, we will create your speedy account to use the platform services you provide. You can only have one speedy account and many accounts are not allowed to be created. If it has been found that you have many accounts, then speedy reserves the right to suspend many accounts. You agree to update the information and to provide accurate, current and complete information during the registration process.
You are responsible for protecting your password. You agree that you will not tell your password to any third party and you will take full responsibility for any activity or activities under your speedy account, whether or not you have authorized such activities or actions. And you will immediately notify us of any unauthorized use of your speedy account.
We reserve the right to suspend or terminate your speedy account and services when any information provided during or after the registration process is proved wrong.
Speedy offers you a platform. To use this platform, you have to accept all the conditions.
All payments made against your purchasing/services on the platform will be compulsory in Indian Rupees acceptable to the Indian Rupees.
The final tax bill will be issued by the restaurant to the buyer with the order and speedy is collecting the payment only on behalf of the Restaurant. The manner in which the applicable tax and bill, rates and applicability of taxes on the bill will be charged and determined by the restaurant.
There will be no responsibility for speedy legality of such taxes.
The platform is governed and owned by Speedy Scoff Private Limited, which is a company incorporated under the Companies Act, 2013 (18 of 2013) and its registered OKAY PLUS SHOP / OFFICE NO-318, MALVIYA NAGAR EXT, JAIPUR, RAJASTHAN, INDIA 302017. In order to use the Speedy platform, you also need to upload the Required Documents. "Speedy", "we", "us" or "our" will mean speedy scoff private limited. Speedy enables transactions between buyers and restaurants, we deliver ready-to-eat food and beverages from the restaurant to the buyer. Customers can order from any restaurant which is available on our platform according to their wishes. Platform services and delivery services are collectively known as "services".
Speedy has enabled the transaction between seller and customer. Where the customer can select any food according to them and purchase and the delivery services are provided by us.
Our application has all the commercial terms. Consent between buyers and traders is agreed. The terms of the commercial are included without the warranty and sales services related to the limit price, tax, shipping cost, payment methods, payment terms, delivery period, delivery, products and services. According to independent contracts executed with Restaurants, the owner can offer support services in relation to completeness, payment collection, call centre and other services.
Speedy is not responsible for non-display or violation of any contract entered between buyers and Restaurants on its platform, and Speedy will not guarantee that the resulting loss of products which are out of stock and not available or back Are ordered. Speedy does not accept any liability for any errors or omissions on the sale or purchase of food and drinks special, such as quality, value, power, etc. on their platform and neither supports nor is expressly supported.
Speedy does not give any warranty as a Restaurant item specifications. If the Restaurant gives any offer on his behalf then his responsibility will not be of Speedy.
User agrees that neither Company nor its group companies, directors, officers or employee shall be liable for any direct or/and indirect or/and incidental or/and special or/and consequential or/and exemplary damages, resulting from the use or/and the inability to use the service or/and for cost of procurement of substitute goods or/and services or resulting from any goods or/and data or/and information or/and services purchased or/and obtained or/and messages received or/and transactions entered into through or/and from the service or/and resulting from unauthorized access to or/and alteration of user's transmissions or/and data or/and arising from any other matter relating to the service, including but not limited to, damages for loss of profits or/and use or/and data or other intangible, even if Company has been advised of the possibility of such damages.
User further agrees that Company shall not be liable for any damages arising from interruption, suspension or termination of service, including but not limited to direct or/and indirect or/and incidental or/and special consequential or/and exemplary damages, whether such interruption or/and suspension or/and termination was justified or not, negligent or intentional, inadvertent or advertent.
User agrees that Company shall not be responsible or liable to user, or anyone, for the statements or conduct of any third party of the service. In sum, in no event, shall Company's total liability to the User for all damages or/and losses or/and causes of action exceed the amount paid by the User to Company, if any, that is related to the cause of action.
THE PLATFORM will have some updates. And some feature and function may not be display fully.
Due to a disturbance, there may be delay, omissions or inaccuracies and error in the functionality of the platform. We do not represent that the information posted is correct in every case.
We can deny any unauthorized use of credit/debit card.
We already acknowledge that third-party services are available on the platform. So, we are not liable to you and third party for any consequences or claim arise. Liability like death, injury and inpatient experience. Hereby disclaim and waive any right and claims you have against us.
Fast delivery and all liability arising for any violation of the Food Safety and Standards Act, 2006 and the applicable rules and regulations and it is not suitable for the criteria and can reject it in this way. And it will liable to Restaurant only.
We shall not be liable for any injury, losses, incidental, damages or any other action.
CANCELLATION & REFUND
You cannot cancel the order after the order is confirmed. If you cancel the order after confirmation, you will have to pay a cancellation charge of up to 50% of order value.
We can cancel your order from our side if: In the position of the specified address, falls outside the distribution area, Failure to contact you by phone or email, Failure of your order due to lack of instruction or authorization at the time of delivery, Unavailability of all items ordered by you while booking the order
Before receiving the order you have to share correct OTP with the delivery boy. In case OTP is incorrect then we have to write cancel the order as well as right to charge you deletion fee or according to order value.
However, if there is no item available on your order, the order given at the time given by the phone number is available to you and there is unavailability to inform you. In this type of event, you will be entitled to the full order and will be entitled to a refund according to our refund rules.
No additional reimbursement or any other resolution will be provided without the restaurant’s permission.
Any issue with respect to the order which shall include instances but not be limited to food spill, an overseas object in food delivery of the incorrect order, you will be mandatory to share the proof of the same before any determination can be delivered.
In case of payment at the time of delivery, you will not be required to pay for order where the packaging has been tempered or damaged by us, wrong order being delivered or items missing from your order at the time of delivery.
All refund amounts shall be credited to your account within 7 working days in accordance with the terms that may be stipulated by the bank which has issued the credit/debit card.
You shall not be allowed to a refund in case connections placed along with the order are not tracked in the form and manner you had future. Order are followed by the restaurant on a best-efforts basis.
In the happening you have provided incorrect details, i.e. Contact number, delivery address etc. or that you were indifferent, not reachable or unavailability for the fulfilment of the service offered to you, you will not be eligible for any refund.
We value our customers and their privacy. All personal information is used to ensure efficient processing of your order. This information is used by our staff for contacting and identifying customers and their needs. We will not give, sell, rent, or loan any personally identifiable information to any third party unless we are legally required to do so or you authorize us to do so.
The “Site” means any website, mobile application, or Internet service under the control of "Speedy", whether partial or otherwise, in connection with providing an online platform for Company’s services.
“Personal Information” means information that alone or when in combination with other information may be used to readily identify, contact, or locate you, such as: name, address, email address, or phone number. We do not consider Personal Information to include information that has been anonymized so that it does not allow a third party to easily identify a specific individual.
We collect Personal Information when you: Register to use the Site; Register to use the App; Use the Site; and Communicate with us.
We also collect information, such as anonymous usage statistics, by using cookies, server logs, and other similar technology as you use the Site.
Personal Information Collection. You must register to use the Site to place orders. To register, you will need to provide Personal Information, including your name, address, email address, telephone number, nearest cross streets, and credit card information. You may also provide other optional information.
Using the Site. We collect information you post through the Site. For example, when you interact with other users by posting messages on the Site, the Site will collect the information you provide in such submissions, including any Personal Information.
Making Payments. When you make payments through the Site, you may need to provide Personal Information to our third-party service providers, such as your credit card number.
Customer Support. We may collect Personal Information through your communications with our customer-support team.
When you visit the Site, we and our third-party service providers receive and record information on our server logs from your browser, including your IP address, and from cookies and similar technology. Cookies are small text files placed in visitors’ computer browsers to store their preferences. Most browsers allow you to block and delete cookies. However, if you do that, the Site may not work properly.
We use Personal Information to Facilitate and improve our services; and Communicate with you.
We may use aggregate information for any purpose, including for marketing purposes.
Internal and Service-Related Usage. We use information, including Personal Information, for internal and service-related purposes only and may provide it to third parties to allow us to facilitate the Site. We may use and retain any data we collect to provide and improve our services.
Communications. We may send email to the email address you provide to us to verify your account and for informational and operational purposes, such as account management, customer service, or system maintenance.
COMPANY May Disclose Your Information
We may share your information: With our third-party service providers; To comply with legal obligations; To protect and defend our rights and property; and With your permission.
We do not rent, sell, or share Personal Information about you with other people or nonaffiliated companies for their direct marketing purposes, unless we have your permission.
We Use Vendors and Service Providers. We may share any information we receive with vendors and service providers retained in connection with the provision of the Site.
Displaying to Other Users. The content you post to the Site may be displayed on the Site. We are not responsible for privacy practices of the other users who will view and use the posted information.
Social Networking and Other Websites. The Site may allow you to share information, including Personal Information, with social networking websites, such as Facebook. We do not share your Personal Information with them unless you direct the Site to share it. Their use of the information will be governed by their privacy policies, and you may be able to modify your privacy settings on their websites.
Marketing. We do not rent, sell, or share Personal Information about you with other people or nonaffiliated companies for their direct marketing purposes, unless we have your permission. We may allow access to other data collected by the Site to enable the delivery of online advertising on this website, or otherwise facilitate transmittal of information that may be useful, relevant, valuable or otherwise of interest to you.
As Required By Law and Similar Disclosures. We may access, preserve, and disclose your Personal Information, other account information, and content if we believe doing so is required or appropriate to: comply with law enforcement requests and legal process, such as a court order or subpoena; respond to your requests; or protect yours’, ours’ or others’ rights, property, or safety.
We may also disclose your Personal Information with your permission.
Security of Your Information
By using the Site or providing Personal Information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Site. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on the Site or sending an email to you. You may have a legal right to receive this notice in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice), please notify us at email@example.com.
We do not knowingly collect information from children under 13 and we do not want it. We will take steps to delete it if we learn we have collected it.
We do not knowingly collect, maintain, or use Personal Information from children under 13 years of age, and no part of the Site is directed to children under the age of 13. If you learn that your child has provided us with Personal Information without your consent, you may alert us at firstname.lastname@example.org. If we learn that we have collected any Personal Information from children under 13, we will promptly take steps to delete such information and terminate the child’s account.
Speedy Scoff Pvt. Ltd.
318/ 3rd Floor Okay Plus Malviya Nagar
Jaipur (Raj) 302017